Terms and Conditions:
It is the responsibility of the salon/client to ensure complete customer satisfaction to the end user in relation to all Hidden Crown products. This would include, but is not limited to, the consultation, selection of product, application of product and any advice or counsel given regarding said product.
Basically, if Hidden Crown products are not used properly, we cannot guarantee your satisfaction. We offer education and training to help our customers learn how to use our products in the most effective way possible.
Out of Stock Items. Occasionally, some of our products are out of stock. If an item is out of stock, it will be reflected on our website. In the event we run out of stock as we are pulling your order, every attempt will be made to reach you via email or phone to advise you of your options. If we are unable to reach you, we will cancel that part of your order and ship everything else to you.
Hidden Crown has a select few endorsed resellers of our products through Internet retailers. If you are looking to purchase Hidden Crown products outside of our website (www.hiddencrownhair.com) and are unsure of the genuine nature of the product, please call our customer service team and we can direct you to an approved reseller. Hidden Crown cannot guarantee the quality of any product that does not come from an approved retailer.
Hidden Crown will not be held responsible for any damages caused to the client’s hair during and/or after the hair extension application process. All stylists and consumers agree to use Hidden Crown products at their own risk. Hidden Crown will not be held liable for any labor costs associated with the installation or removal of the product, even if the product is found to be defective.
We may take legal action if necessary against any individuals or entities using Hidden Crown’s name, logos, or script taken from its websites or promotional materials.
To obtain the rights to use our logos or names on websites, magazines, or other related materials, please contact us at firstname.lastname@example.org.
Hidden Crown values your privacy and takes the security of your sensitive information very seriously. As an added measure to our secure server, we do not store customer credit card information. Please know that Hidden Crown maintains the highest level of security and encryption to keep all information safe and will not sell, release or distribute any information you provide to purchase any products. This is in direct efforts to protect the security of our customers.
User comments, feedback, and other submissions
By posting on our Facebook page, YouTube page, Twitter profile, or other social media pages or profiles managed by Hidden Crown or any of its subsidiary or otherwise related companies, you grant Hidden Crown the right to use the content you provide for our own purposes, including republication in any form or media.
Hidden Crown reserves the right to remove any comment or post made on our site or on any Hidden Crown social media site that we deem to be offensive or damaging to any group or individual.