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You have the right to return your product for a refund or free color exchange, provided that you contact us within 30 business days from the day on which you receive your Hidden Crown® and they have not been removed, worn or taken out of the cardboard backing and the seal has not been broken, otherwise they will be deemed exempt of refund or exchange.

This also means that you can’t try on the hair – even if briefly! If you remove the hair and remove the bonds that tie it up, it is ineligible for return.

If an item is determined to be used or tampered with, you will be notified via email within 30 days of its return. You will be granted the option to pay for its return to you. If you do not reply or refuse to make payment for its return to you, the item will be held for 30 days and then destroyed.

Returns must be requested within 30 days of receipt of delivery.

You must contact us first at contact@hiddencrown.com within the seven (30) Day Exchange Period for return instructions. All  Extensions must be shipped back unopened in its original packaging and they have NOT been removed, worn or taken out of the cardboard backing they are attached and the seal has not been broken, otherwise they cannot be exchanged or refunded.

All items must be shipped back unopened in its original packaging or a return will not be issued. The extensions must NOT be removed, worn or taken out of the cardboard backing they are attached to and the seal cannot be broken. Initiate a return request through our Return Portal at https://hiddencrownhair.com/a/returns with your order number and email address.

In the case of hair extensions your right to return is only valid if the hair extensions have not been removed from its original packaging are in their original brand new sealed condition and the tamper evident seal has not been broken or removed.

Human hair extensions are considered a hygienic product. We take matters of hygiene and public safety seriously and DO NOT ALLOW open items to be returned for the safety of all of our clients. We are not unlike many other human hair extension companies as this is a sanitary issue.

Virtual Color Match

We know the paparazzi can be a pain. Confirm your consent to having your photo taken below.
The Virtual Try On and Virtual Color Match tools may collect, capture, store, use, receive or obtain a photo image of your face and use that image and data for the purpose of providing you with a personalized experience.
Any photo image or data you share will not be disclosed to any third-party or stored on any server or system after your use of the Virtual Try On or Virtual Color Match tool and is not used for identification purposes.
I consent to the use of a photo of my image as described in the Virtual Try On and Virtual Color Match Information Notice and agree to all terms, including data retention, data deletion, and data use, processing storage and transfer. I agree to the Terms of Use and Privacy Policy for Beauty Industry Group and Its Affiliated brands.

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TIPS
Pull your hair to the front and avoid tucking it behind your ears
Natural lighting is best, ideally in front of a window
Tilt your head slightly forward
Ensure your clothing contrasts with your hair color
Wear your hair straight for best results
No filters or edited photos
Avoid harsh sunlight on your hair and face

We're about to color you happy! Take or upload your photo and instantly get 3 color matches. It's basically magic!

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Do
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TIPS
Pull your hair to the front and avoid tucking it behind your ears
Natural lighting is best, ideally in front of a window
Tilt your head slightly forward
Ensure your clothing contrasts with your hair color
Wear your hair straight for best results
No filters or edited photos
Avoid harsh sunlight on your hair and face
Results may vary depending on the quality of photo.
*Seasonal colors and collections may not show up in your color match and may not be available in all lengths and application methods.

Keep your chin up and face straight ahead.

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YOUR COLOR OPTIONS

*Seasonal colors and collections may not show up in your color match and may not be available in all lengths and application methods.
Still not sure? You can contact our customer service team for hep with your color match. Contact Now.
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Your color match is

CHOOSE COLLECTION

Topper
SELECT
Halos
SELECT
Clip Ins
SELECT
V-Clip Volumizer
SELECT
Flip Up Clip
SELECT
Ponytails
SELECT
Messy Bun
SELECT

COMPARE METHODS

Do Picture

Test

Application
Per Pack
Best For
Lengths
Classic

Classic

APPLICATION
Clip-ins. Made with a fabric-stitched band that adds extra volume at the root.
Per Pack
3 pieces
Best For
Medium to thick hair types, suitable for short hair to long hair.
Lengths
14”, 18”, 24"
Seamless

Seamless

Application
Clip-ins. Made with a thin, silicone band that lays flat against your head.
Per Pack
5 pieces
Best For
Thin to medium hair types, suitable for hair past the shoulders
Lengths
12", 16", 20"
Halo

Halo

Application
The design allows the gravity of your own hair pulled over the top of the invisible wire to hold it securely in place.
Per Pack
1 piece
Best For
Thin to thick hair types, suitable for hair past the shoulders.
Lengths
12”, 14”, 16”, 18”, 20”, 22”
Topper

Topper

Application
Both the original Crown Topper and the Easi Topper should be clipped in about 1-2 inches behind your hairline.
Per Pack
1 piece
Best For
Thin to medium hair.
Lengths
12”, 16”
Flip Up Clip

Flip Up Clip

Application
Flip-Up Clip is created using a latex-free, silicone backing for additional comfort.
Per Pack
1 piece
Best For
Updos, thin to medium hair.
Lengths
18”
Ponytail

Ponytail

Application
Bungee Ponytail is made with a bungee cord that wraps around the base of your ponytail.
Per Pack
1 piece
Best For
Updos, thin to medium hair
Lengths
18”
V-Clip

V-Clip

Application
Designed to evenly distribute hair throughout the head with only six undetectable clips.
Per Pack
1 piece
Best For
Medium to thick hair.
Lengths
12”, 16”, 20”